Service request management
Every vaccination, neutering and consultation request in one queue, tracked from submission to completion.
MyPet
Easy services with
My Pet.
Digital services for animal protection and care, for pet owners and the department that serves them.
4.8 from 80,000+ reviews1.2M+ downloadsISO 27001 · LGPD
Services
Services made easy
Vaccinations
Spaying and neutering
Clinic appointments
Pets for adoption
Cruelty reports
Request tracking
Pet registration
Official notices
Case study
SEPET Amazonas, Brazil
The State Secretary of Animal Protection ran a free mass neutering event for the State of Amazonas on MyPet.
1,156surgeries in 8 hoursA RankBrasil-certified national record for the most sterilisations at one location in 8 hours.
7Mobile surgical units
200+Professionals on site
100%Of procedures auditable
For residents (app)
- Pets registered in a custom app, My Pet SEPET Amazonas
- Residents booked their own slots
For the department (console)
- Eligibility, scheduling and arrivals in one place
- Live queue monitoring
- The whole event run from one console
Key features
Everything animal services need.
From one request to a city-wide vaccination drive, your team works from the same queue, calendar and records.
Appointment scheduling
Book appointments across clinics and service points, with owner and pet details attached.
Mass campaign management
Plan vaccination and neutering drives, assign resources and track progress across the city in real time.
Reception and live queue
Confirm arrivals, call the next owner and run a live calling board, even on busy campaign days.
Runs on the City in My Hand appResidents find it alongside every other city service, in one app.
About City in My HandWho it helps
Better for owners and for teams.
For pet owners
Everything they need for their pet, in the MyPet app.
- Register your pet
- Book services
- Vaccination records in one place
- Browse pets for adoption
- Safe, confidential reports
- Official notices
For the department
Run every service and campaign from the MyPet Management Console.
- All requests in one queue
- Eligibility checked at booking
- Campaign planning and live tracking
- Pet and owner records
- Auditable records and reports
Ready to modernise animal services?
Tell us how your teams run clinics and campaigns today. We’ll show you how the platform fits.