Easy registration
Residents or carers register on app (available offline) or online with guided steps and supporting documents.
Simple, trustworthy
benefit IDs.
Register residents, issue digital benefit IDs and connect people to the support and services they are entitled to.
Digital disability ID
Proof of support, in their pocket.
Residents carry a secure digital ID in the app and show it wherever support applies, from public transport to parking.
Issued in the appNo more paper cards or repeated paperwork.
Easy to verifyStaff confirm it is valid with a quick scan.
Always up to dateChanges to a resident’s support show straight away.
Case study
PCD Digital
SEJUSC · State of Amazonas, Brazil · 2020 to today
The Secretary of Justice, Human Rights and Citizenship uses PCD Digital to request, validate, approve and issue ID cards for persons with disabilities.
~150,000Users
Since 2020Issuing disability ID cards
1 appTo apply, track and renew a card
For residents and carers (app)
- Apply for a disability card
- Track the application and get updates
- Read FAQs and raise concerns with the secretariat
- Request a replacement or updated card
For staff (console)
- Process applications with custom statuses
- Check data for consistency
- Correct photos and card details
- Message beneficiaries directly
Key features
Many kinds of support.
Residents apply once and request support in the app, while case workers see the full picture.
Digital disability IDs
Issue a secure digital ID that residents keep in the app and show wherever support applies.
Assessment and case management
Book assessments, record outcomes and follow every case from application to approved support.
Support requests
Residents request services from the app and your team tracks every request to completion.
Runs on the City in My Hand appResidents find it alongside every other city service, in one app.
About City in My HandSupport services
Connect residents to what they are entitled to.
Transport passes
Mobility aids
Home care
Persons with disabilities services
Accessible parking
Grants and benefits
Education support
Employment support
Ready to make support easier to reach?
Tell us how residents access disability services today. We’ll show you how the platform fits.