Medicine delivered
to residents’ doors.
Register eligible residents, schedule home deliveries of their medicine and track every drop-off until it is confirmed.
How it works
From prescription to front door.
STEP 01
Registration
Eligibility, prescription and address are checked once.
STEP 02
Schedule deliveries
Recurring or one-off, planned by district.
STEP 03
Deliver
Drivers follow planned routes with live tracking.
STEP 04
Confirm
A signature at the door completes the record.
Key features
Care that comes to the resident.
Resident registration
Register eligible residents with their prescription, address and preferred delivery times.
- Prescription and ID uploaded once
- Preferred delivery times saved
- Eligibility checked before approval
Live delivery tracking
Follow every driver and delivery on a live map, and let residents know when to expect their medicine.
- Live driver location
- Arrival estimates for residents
- Missed deliveries flagged straight away
Proof of delivery
Capture a signature at the door and keep a complete delivery history for every resident.
- Signature captured at the door
- Full history per resident
- Reports for health teams
Runs on the City in My Hand appResidents find it alongside every other city service, in one app.
About City in My HandWho it supports
For residents who can’t easily travel.
Older residents
Residents with disabilities
Long-term conditions
Recovery after surgery
Ready to bring medicine home?
Tell us how your health teams support residents today. We’ll show you how the platform fits.